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Managing General Agents (MGAs)

Customer engagement

Do you find that you struggle to have a single, unified view of your customers? Our AI-enabled analytics can provide you with a holistic view of your customer to help you understand where they are in their journey and when, how and what you should be talking to them about.

Coupled with that, Stubben Edge’s powerful loyalty and marketing technology can empower you to provide your customers with the digital experience they demand, enabling conversations to occur across all online channels and key moments.

Customer retention

Survey data from the MGAs suggests that many MGAs are looking to make significant improvements in their ability to generate insights to make informed decisions about their businesses.

We can take a small amount of data on your customers and turn it into a comprehensive map of demographics, relationships, fraud risks and potential to acquire additional products, therefore helping to ensure you are retaining your best customers, whilst proactively managing potential exposures, and providing them with the service levels they expect.

New products

If you’re looking to respond to broker demand and build a new product, the cost and time frame for technology build can often be prohibitive. We can get you market ready in 14 days with a no-code solution that is costed based entirely on your success.

When launching a new product or keeping capacity, the ability to present the risk in the best format in increasingly important. Using our market data, we can provide comprehensive product benchmarking, profitability analysis and ultimate loss ratio modelling (ULR). As a result, our clients can get capacity quicker and on better terms.

Sometimes the day-to-day can get in the way of new product innovation. If you’re struggling with bordereau management, TOBA compliance or multiple legacy systems built around historic books, then we can automate the processes to enable you to do what you do best – delivering innovative products to your clients.

Expand distribution

If you’re an MGA and you’re looking to expand your distribution, why not list your products on our marketplace, and gain access to a wide network of regulated intermediaries immediately? We think our clients should have access to the best solution for their customers and so unlike other major platforms, we don’t tax innovation. Instead we allow MGAs to list their products for free.

Improve cross-selling

If you’re looking for greater opportunities to market or cross sell, we can assist you by automating the creation of marketing funnels across everything from social media and webinars to email and SMS campaigns, allowing you to deliver for customers at scale and deliver bottom line results quickly.

Are you looking to grow your broker network? We can help you grow at scale by using our analytics capability, we can tell you what additional products would perform well with your brokers and their underlying client base.