Frequently Asked Questions

 

You can find out more about who we are on our About Us page here

Depending on the industry, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one. Increasing customer retention rate by 5% can increase profits by 25 to 95%.

Our distributor platform will enable you to enrich and entrench client relationships by having access to financial and insurance products, loyalty benefits and interesting content to send to your customers.

You will be able to create your own white-labelled loyalty platform, specifically for your customers, adding that added-value and a little sparkle – think of it as your own Vitality-like offering.

Once a member, your users will have access to a personalised dashboard complete with discounts and offers from top retailers, full support and redemption methods.

You as a company will own the data, however within the documentation the Terms and Conditions it does note that we can use the data with relevant third parties so we can provide tailored, better and relevant discounts and offers to your members. It is compulsory for every individual when logging onto the Stubben Edge Platforms for the first time to agree to our privacy notice and the privacy policy is constantly available for the customer to be viewed.

Yes we do, we have our insurance company called Stubben Edge (Risk) Limited where we offer two tailored insurance covers for professional drivers called My Licence Protect and My Licence Protection in the UK.

We’re adding new products to our offering all the time, so if you have any specific enquiries, contact us at hello@stubbenedge.com.

Our registered company name is Stubben Edge Group Limited (holding company) underneath which we own several subsidiaries including, our in-house web design company Lucid UX Limited, two dormant entities and Stubben Edge (Risk) Limited, which is our insurance company.